"OpenAI and PhonePe have teamed up to bring ChatGPT to more than 610 million Indian users, improving daily digital experiences for consumers and businesses."
Artificial Intelligence is now becoming a part of daily life in India, and a major step in that direction has just arrived. OpenAI has officially partnered with PhonePe to integrate ChatGPT inside the digital payments giant's ecosystem, opening AI access to more than 610 million users across the country. The update is designed to enhance how both consumers and merchants plan, search, transact, and make decisions online.
What does the OpenAI–PhonePe partnership mean for users?
With this partnership, ChatGPT can now be accessed directly from the PhonePe app, PhonePe for Business, and the Indus Appstore. Whether someone is planning a trip, searching for shopping suggestions, or comparing services, ChatGPT will act as a digital assistant—offering more personalized, context-aware answers and real-time recommendations.
- Available to both consumers and merchants
- Designed to provide smart suggestions and faster decision-making
- Simplifies everyday tasks such as travel planning, shopping, and local service discovery
Why is this collaboration such a big milestone for India?
PhonePe's massive digital network makes this partnership incredibly influential. With more than 610 million registered users and one of India’s largest merchant ecosystems, the collaboration puts advanced generative AI in the hands of nearly every digital citizen across the country.
| Platform | ChatGPT Availability |
|---|---|
| PhonePe App | Fully integrated |
| PhonePe for Business | Available for merchant services |
| Indus Appstore | Discoverable for easy access |
According to representatives from both OpenAI and PhonePe, the partnership is not only about making ChatGPT widely accessible but also about showcasing India as a global leader in digital adoption and innovation.
How does the new ChatGPT group chat feature fit into the picture?
Alongside the PhonePe integration, OpenAI has also introduced a brand-new feature—Group Chat in ChatGPT. This allows multiple users to communicate inside a shared chat space while leveraging AI support for collaborative tasks.
What makes group chat useful?
- Teams can brainstorm, plan, and discuss ideas together
- Users can configure exactly when ChatGPT responds
- Supports custom prompts and file sharing within the group
- Ideal for families, project groups, and professional teams
Importantly, group chat privacy is handled separately—personal ChatGPT memory is not shared or accessed automatically during group sessions.
The joint rollout of PhonePe integration and ChatGPT group chat signals a future where AI tools will help users collaborate, transact, and solve problems faster than ever before.
What can users expect next?
ChatGPT features inside PhonePe are expected to evolve with contextual financial tools, smarter shopping recommendations, and automated information queries. Meanwhile, the group chat capability is being rolled out gradually across select regions and is expected to expand in upcoming feature releases.
FAQs
1. Do I need a separate account to use ChatGPT inside PhonePe?
No, PhonePe users can access the ChatGPT features directly inside the app without creating a separate OpenAI login.
2. Will merchants benefit from the integration?
Yes. PhonePe for Business now supports generative AI assistance for product discovery, customer engagement, and transaction-related inquiries.
3. Is the new group chat feature available to everyone?
The rollout is region-based and may reach users gradually. OpenAI has hinted it may be tied to larger December feature updates.
References
- PhonePe Press Release
- Times of India coverage on integration
- Hindustan Times / YourStory rollout insights
- Gadgets360 report on ChatGPT group chat update
- NDTV Profit deep dive on new group chat controls
