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"OpenAI’s new Company Knowledge feature connects ChatGPT to your work apps like Google Drive, Slack, and GitHub, turning GPT-5 into a true enterprise assistant with real-time, cited insights."
OpenAI Brings 'Company Knowledge' to ChatGPT
OpenAI has officially launched its long-awaited Company Knowledge feature for ChatGPT Business, Enterprise, and Edu plans. The update enables teams to connect internal data sources and get context-aware, cited answers from their own workplace apps – all powered by a specialized GPT-5 model.
What Is Company Knowledge?
Company Knowledge allows ChatGPT to pull relevant information from platforms like Slack, Google Drive, SharePoint, GitHub, Box, Confluence, and HubSpot. It eliminates the need to jump between tools, letting users ask questions or summarize company content directly in ChatGPT.
For example, you can ask ChatGPT to “summarize last week’s marketing meeting notes” or “find the latest financial policy update,” and it will cite sources from your connected apps. Everything respects user permissions and security protocols, ensuring privacy and compliance.
How the Specialized GPT-5 Model Works
This version of GPT-5, updated in August 2025, is tailored for enterprise retrieval tasks. It understands both structured and unstructured data, making it perfect for internal business queries. Each response includes clear citations and respects access levels set by administrators.
Some use cases include:
- Summarizing pull requests or unresolved tickets
- Cross-referencing meeting notes and performance reports
- Drafting project briefs from multiple platforms
- Tracking departmental metrics automatically
Security and Privacy: Enterprise-Grade Protections
OpenAI emphasizes that Company Knowledge was designed with enterprise security at its core. All data is encrypted and isolated, and OpenAI does not train its models on company data. Role-based access control (RBAC), single sign-on (SSO), and audit tools are included for compliance. Companies can manage which apps are connected and monitor usage at the workspace level.
How Does It Compare to Microsoft Copilot or Google Gemini?
With this update, OpenAI is directly competing with Microsoft Copilot and Google Gemini Enterprise. However, OpenAI’s strength lies in its cross-app connectivity and its GPT-5 context engine, which provides deep understanding across varied data sources. It aims to unify all your company’s information into a single conversational layer.
| Feature | OpenAI Company Knowledge | Competitors |
|---|---|---|
| Model | Specialized GPT-5 | Gemini / Copilot AI |
| Integrations | Slack, Drive, GitHub, Confluence, etc. | Mostly Microsoft 365 or Google Workspace |
| Access Control | RBAC + SSO + Audit Logs | Integrated with native ecosystem |
Limitations and Upcoming Improvements
Despite its potential, Company Knowledge has some early limitations. Users must activate it per conversation, and certain features like web browsing and image generation are temporarily disabled when it's active. OpenAI plans to add Model Context Protocol connectors for custom integrations and restore full browsing compatibility in future updates.
Pricing and Availability
Company Knowledge is included with ChatGPT Business, Enterprise, and Edu subscriptions—no separate add-on required. OpenAI recommends starting with a few key connectors, verifying compliance settings, and expanding gradually. Administrators can manage allowlists, connector toggles, and audit logs via the organization dashboard.
Referral and Affiliate Program Information
Currently, OpenAI does not offer a public affiliate or referral program for ChatGPT or Company Knowledge. Any referral initiatives available are internal, such as talent recruitment bonuses or VC partnerships for startups onboarding via API access. For product access, companies must sign up through OpenAI’s official website or contact their account manager.
FAQs
1. Who can access Company Knowledge?
It’s available to users on ChatGPT Business, Enterprise, and Edu plans worldwide.
2. Is my company data safe?
Yes. All information stays within your organization and is never used to train OpenAI’s models.
3. Can I integrate custom data sources?
Not yet, but OpenAI plans to support custom connectors via the Model Context Protocol soon.
References
OpenAI’s Company Knowledge is a bold step toward making enterprise AI practical, secure, and deeply useful for real work.
